Shipping policy

Shipping Policy

Effective Date: 1 MAY 2026

Thank you for shopping with YOURDIVINESTORE.IN. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your purchases.

1. Order Processing Time

All orders are processed within 1-2 days after payment confirmation.

Orders are typically processed:

  • Monday to Saturday

  • Excluding public holidays and special closures

Please note:

  • Processing time is separate from shipping/delivery time.

  • During high-demand periods, festivals, or sales, processing times may be slightly delayed.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping

  • Cash on Delivery (if applicable)

Shipping availability may vary depending on your location.

3. Delivery Timeframes

Estimated delivery timelines:

Location Estimated Delivery Time
Metro Cities [3-4 BUSINESS DAYS]
Other Cities & Towns [3-5 BUSINESS DAYS]
Remote Areas [3-6 BUSINESS DAYS]


Please note:

  • Delivery times are estimates and not guaranteed.

  • Unexpected courier delays, weather conditions, or operational disruptions may affect delivery schedules.

4. Shipping Charges

Shipping fees are calculated based on:

  • Delivery location

  • Product weight/size

  • Selected shipping method

Shipping charges may include:

  • Express Shipping: 99

  • Free Shipping on orders above: 599

Final shipping charges will be displayed during checkout before payment.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email and/or SMS

  • Tracking details and courier information

You can track your order using the provided tracking number through the courier partner’s website.

Please allow up to 24HOURS for tracking updates to appear after dispatch.

6. Delivery Issues & Delays

While we strive for timely delivery, delays may occasionally occur due to:

  • Courier service disruptions

  • Weather conditions

  • Public holidays

  • Incorrect shipping addresses

  • Government restrictions or unforeseen events

If your order is delayed beyond the expected timeframe, please contact us and we will assist you as quickly as possible.

Customers are responsible for ensuring that shipping information provided at checkout is accurate and complete.

7. Failed Delivery Attempts

If delivery fails due to:

  • Incorrect address

  • Customer unavailable

  • Refusal to accept delivery

the courier may reattempt delivery or return the package to us.

Additional shipping charges may apply for re-shipping returned packages.

8. Damaged or Missing Packages

If your order arrives damaged or incomplete:

  1. Contact us within 1-2DAYS of delivery

  2. Provide:

    • Order number

    • Photos/videos of the package and products

    • Description of the issue

We will review the issue and provide an appropriate resolution.

9. International Shipping (If Applicable)

We currently:

  • [DO / DO NOT] offer international shipping.

If international shipping is available:

  • Delivery times vary by country and customs processing.

  • Customers are responsible for any applicable customs duties, import taxes, or additional fees imposed by their country.

International shipping charges will be calculated during checkout.

10. Contact Us

For any shipping-related questions or support, please contact us:

YOURDIVINESTORE.IN
PAANI TANKI ROAD
JHUMRI TELAIYA, 825409
India

Email: ritikroshan6903@gmail.com
Phone: 7903436891

We are happy to assist you with your order and delivery concerns.